Inside the data center are 40+ security cameras that cover 100% of the 12,000 square feet of the site. Cameras are monitored from a remote location 24/7/365.
Our technical philosophy is simple; if you're serious about your business you need to use the best equipment. But even the best equipment can fail, so we also ensure that every system is redundant - in other words if it breaks there's a standby already in place.
Reliable
Take our server hard drives as an example of how thorough we are. We start by using SCSI drives, they are very expensive and carry much less data than regular hard drives (so we get fewer sites per server) but they are also way more reliable and give better performance than regular drives. On the servers we arrange them in a RAID5 array, which means we simultaneously write your data to three or more identical drives. If a drive fails we can replace it and restore the data without any interruption of service.
Thorough
You can see on this page how well we take care of your data, but it doesn't stop there. Comprehensive backup systems ensure the maximum safety for your site. Nightly backups of everything are made on to a special backup server, also with a redundant RAID disk array. Once a week we make a further backup to a remote location, just in case. It's all designed to minimize the damage if the worst does happen, and keep your business running smoothly.
The servers we use are Dell PowerEdge 2950 machines, with multiple lightning fast quad-core Intel Xeon processors. This model is the successor to our previous Dell PowerEdge 2850 machines which were chosen by the editors of PC Magazine as the "best of the year" in December 2004 for the Enterprise Server class, and they provide an ideal combination of performance and reliability. All servers were replaced with brand new equipment in 2008. You can read more about our datacenter and network here...